Product Technical Support Specialist

Webpals, TLV · Full Time · Entry-level

About The Position

We’re looking for a Product Technical Support Specialist to provide maintenance support for a variety of different products and systems.

Come work in our Ramat Hahayal office and join an agile team where professionalism, knowledge sharing, fun, and 

What’s the Job?

  • Provide technical support to internal stakeholders with different systems
  • Analyze technical problems and suggest solutions for various business issues
  • Write detailed policy documentation and how-to system guidelines
  • Train staff

About Us

Webpals Group is a global performance marketing company, carrying prestigious Google, Facebook and Instagram partner badges.

We deliver the most relevant and valuable users to global online businesses and mobile apps. Our 400+ talented technology and digital marketing experts are committed to driving exceptional performance.

You’ll be joining our Product Department to be right in the middle of all the tech action, launching new products while adding features to our existing campaign management, analytics, CMS tools, and more.  

Requirements

Must-Haves

  • Bachelor’s degree in Computer Science / Industrial Management
  • Knowledge of SQL and XLS
  • Ability to analyze work processes and identify problems
  • Excellent English (verbal and written)
  • Team player
  • Ability to work independently

Advantages

  • Customer service experience 

HELP US GROW

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